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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gretchen Hove

January 17, 2024

5  out of  5 rating by Gretchen Hove
"Lidia helped me get my business insurance set up fast and efficiently. She was super knowledgeable and helpful on the phone and through her email correspondence. She took my need for fast service seriously and was absolutely wonderful!"
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Emanuel Galindo

January 17, 2024

3  out of  5 rating by Emanuel Galindo
"They used to be really good. They used to call you back when you would get ahold of them. And every time you ask for a quote, they will call you back. Now. They don't care anymore so that's why I gave it a 3"
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Augustin Lungu

December 14, 2023

5  out of  5 rating by Augustin Lungu
"Best State Farm office around! The staff is so friendly and prompt personalizing help,is like ur calling ur friends! If u need insurance give them a call State Farm is also probably one of the best deals out there!"
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Krystal Higley

October 24, 2023

2  out of  5 rating by Krystal Higley
"I've called almost every single month cause my insurance keeps changing prices and all I get told is they will contact billing and get back with me. However they NEVER call me back to explain how my insurance is changing monthly. They tell me one price but the app says a different price. Maybe they will call me after this review."
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N M

September 12, 2023

5  out of  5 rating by N M
"Customer service is Awesome! Girls is respectfull kind and helpful..Thank you!"
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Tamra Dickinson

September 6, 2023

5  out of  5 rating by Tamra Dickinson
"We met with Lidia Mazun to review our coverage and life needs. We chose many changes, both adding and subtracting coverage. We saved a significant amount. Thank you Lidia! Very knowledgable and personable. Highly recommend."
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Oksana Blashchishina

September 6, 2023

5  out of  5 rating by Oksana Blashchishina
"Customer service is perfect 👌🏼 called and had all my questions answered, my plan was changed in minutes. Extremely happy I switched to Lidia! I used to dread dealing with car insurance because it would take them a while to get back to me, never had an answer.. called this morning to switch my plan.. I was able to get that done in minutes and at an affordable price! Thank you!"
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Alex Koval

August 9, 2023

5  out of  5 rating by Alex Koval
"Lidia and her team are top notch! Knowledgeable, friendly, very response, and great rates! Been working with this office for over 10 years for all of my insurance needs. Home, auto, business, rentals, and toys. They have it all! Just a great overall experience!"
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Roxxy Ludwick (Oksana)

July 18, 2023

5  out of  5 rating by Roxxy Ludwick (Oksana)
"I’ve been working with Lidia and her team for many years and have been very happy with their services. Thank you Lidia."
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Carmen Martinez

March 31, 2023

5  out of  5 rating by Carmen Martinez
"I am very grateful that today he helped me even though I do not speak the language they tried to help me God bless this team and state far"
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Andrey Mitrik

February 20, 2023

5  out of  5 rating by Andrey Mitrik
"Great team! Lidia and her team have definitely given me the best insurance rates out there. State Farm rates are far better than the competitor rates such as Allstate. Also the Drive Safe & Save app is a great feature to use."
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Sara Pennington

August 18, 2022

5  out of  5 rating by Sara Pennington
"Lidia and her team are top notch. Juliette recently assisted me with a billing issue and was timely about following up with updates. Highly recommend."
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Bob Walsh

August 2, 2022

5  out of  5 rating by Bob Walsh
"Lidia and her staff are always ready to help me. Whether it’s regarding a claim or a change to our coverage, I can count on her to quickly address my needs."
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Elijah Shotropa

March 7, 2022

5  out of  5 rating by Elijah Shotropa
"Easy people to work with"
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Ann i

September 23, 2021

5  out of  5 rating by Ann i
"Very nice and quick to help with anything."
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Dianne Miller

July 27, 2021

5  out of  5 rating by Dianne Miller
"Always treated respectfully and they tried to answer all my questions or requests quickly as possible. Can't remember bout best rates."
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Princess Sherinita

December 2, 2020

1  out of  5 rating by Princess Sherinita
"I'm very disappointed to be with such a bad company like State Farm. They don't treat their customers right, they are so rude, unprofessional, heartless, unresponsive very very poor quality. I've been a customer for 20 years, never been in an accident. I have my home and 5 cars with them, always paid full coverage always on time. I got into a car accident where a curb was hit, the tire was broken off and collision sensor got broken as well. I took it to the shop and State Farm refused to cover the repair, they only covered partial. The shop been dealing with them for over a month and they are unresponsive. They lost all the emails and everything the shop sent to them. The shop said they never dealt with such a bad insurance company like State Farm who don't respect or care for their customers. My agent Lidia Mazun who I've known for 20 years was unhelpful and unwilling to take time to help. As well as every agent I've spoken with. They were all so rude and unprofessional. They never do what needs to be done, they never call you back and they never have any supervisor or manager available. They caused me and my kids pain and suffering because I can't get my car back and due to health reasons I can't go to the doctor or take my 8 month old baby to her doctor appointments either. It's been very miserable experience and very stressful. I wanted to take the time to put this review to save other people from being scammed and suffer from State Farm."
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ZaidCapone

December 2, 2020

1  out of  5 rating by ZaidCapone
"We had a very bad experience with this office managed by Lidia and State Farm in general. We have been customers with Lidia/state farm for about 20 years, never been in a car accident before, always paid our insurance bills and never late. We have 5 cars and a house insured through State farm. This last month we got into an accident where a curb was hit. Our first accident EVER! The wheel broke and the shock triggered the collision sensor. The car been in the shop for over a month and has been ready for pick up but State Farm is giving us the worse experience. They are arguing about covering the sensor and not all payments were made. What's even worse is that every time we call we get a different person who has no clue whats happening. Lack of communication, poor customer service, not helping customers, and not covering all repairs when we have full coverage. This company is scam, hiring bunch of sharks to pay customers the least amount as possible. We are filing a BBB complaint and are seeking legal action for this shady practice. DO YOURSELF A FAVOR AND STAY AWAY FROM STATE FARM AND LIDIA'S OFFICE SPECIFICALLY! THEY ARE NOT ON YOUR SIDE!"
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Vas Pukay

September 19, 2020

5  out of  5 rating by Vas Pukay
"Awesome team! Lidia has helped me find the best deals for my car insurance. Always responsive and reliable. Would recommend to anyone looking for great deals and a warm welcoming environment."
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Ilya Semchuk

September 19, 2020

5  out of  5 rating by Ilya Semchuk
"Great experience, great customer support, super friendly. Best deals."
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Jay Freeman

September 14, 2019

5  out of  5 rating by Jay Freeman
"I've been with State Farm for years, and more specifically with Lidia Mazun's team. Lidia and her team are amazing and very easy to work with. Plus they always look for the best rates."
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Slavik Dezhnyuk

May 16, 2019

5  out of  5 rating by Slavik Dezhnyuk
"Lidia and her team have been providing insurance for my family's home and cars for years. She is very professional, knowledgeable and prompt to respond. Katerina on her team is absolutely outstanding and is a pleasure to deal with. Highly recommend them for your insurance needs."
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Yana S

May 16, 2019

5  out of  5 rating by Yana S
"In over 10 years that we’ve been insured by Lidia, we’ve had only positive experiences. Haven’t ever considered switching to any other insurance provider. Thank you!"
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Skylar Millen

January 28, 2019

5  out of  5 rating by Skylar Millen
"Amazing service and rates. Honest no bull service. Love it!"
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panda lovers

December 27, 2018

5  out of  5 rating by panda lovers
"Great staff"