State Farm® Insurance Agent Lidia Mazun

"I was in an accident earlier this year. Lidia and her team greatly helped me with all my questions and concerns. I would absolutely recommend their services to all."

"Been with Lidia for over 5 years now. Amazing customer service and I can’t think of a single complaint. Highly recommend."

"Great personalized service have had her as my agent for years!"

"Lidia and her team are amazing at what they do. They are responsive, thorough and knowledgeable. I highly recommend Lidia Mazun!"

"If I could give Lidia a 10 star review I would, Lidia is by far the best insurance agent I have ever worked with for my vehicle insurance. I own multiple vehicles and switched a year ago with Lidia as my insurance agent and she has been the most caring and helpful agent I could’ve asked for. I purchased 3 cars already this year and she has always taken time out of her day to assist immediately with my concerns and provides the best rates possible for my insurance and I am very grateful to have such an amazing agent helping me. Thank you Lidia for always being you."

"My State Farm agent, Lidia Mazun and her team went above and beyond of all things that I needed to be done . Fast, professional and friendly. I can recommend Agency to others."

"Great service and friendly staff!"

"Lidia helped me get my business insurance set up fast and efficiently. She was super knowledgeable and helpful on the phone and through her email correspondence. She took my need for fast service seriously and was absolutely wonderful!"

"They used to be really good. They used to call you back when you would get ahold of them. And every time you ask for a quote, they will call you back. Now. They don't care anymore so that's why I gave it a 3"

"Best State Farm office around! The staff is so friendly and prompt personalizing help,is like ur calling ur friends! If u need insurance give them a call State Farm is also probably one of the best deals out there!"

"I've called almost every single month cause my insurance keeps changing prices and all I get told is they will contact billing and get back with me. However they NEVER call me back to explain how my insurance is changing monthly. They tell me one price but the app says a different price. Maybe they will call me after this review."

"Customer service is Awesome! Girls is respectfull kind and helpful..Thank you!"

"We met with Lidia Mazun to review our coverage and life needs. We chose many changes, both adding and subtracting coverage. We saved a significant amount. Thank you Lidia! Very knowledgable and personable. Highly recommend."

"Customer service is perfect 👌🏼 called and had all my questions answered, my plan was changed in minutes. Extremely happy I switched to Lidia! I used to dread dealing with car insurance because it would take them a while to get back to me, never had an answer.. called this morning to switch my plan.. I was able to get that done in minutes and at an affordable price! Thank you!"

"Lidia and her team are top notch! Knowledgeable, friendly, very response, and great rates! Been working with this office for over 10 years for all of my insurance needs. Home, auto, business, rentals, and toys. They have it all! Just a great overall experience!"

"I’ve been working with Lidia and her team for many years and have been very happy with their services. Thank you Lidia."

"I am very grateful that today he helped me even though I do not speak the language they tried to help me God bless this team and state far"

"Great team! Lidia and her team have definitely given me the best insurance rates out there. State Farm rates are far better than the competitor rates such as Allstate. Also the Drive Safe & Save app is a great feature to use."

"Lidia and her team are top notch. Juliette recently assisted me with a billing issue and was timely about following up with updates. Highly recommend."

"Lidia and her staff are always ready to help me. Whether it’s regarding a claim or a change to our coverage, I can count on her to quickly address my needs."

"Easy people to work with"

"Very nice and quick to help with anything."

"Always treated respectfully and they tried to answer all my questions or requests quickly as possible. Can't remember bout best rates."

"I'm very disappointed to be with such a bad company like State Farm. They don't treat their customers right, they are so rude, unprofessional, heartless, unresponsive very very poor quality. I've been a customer for 20 years, never been in an accident. I have my home and 5 cars with them, always paid full coverage always on time. I got into a car accident where a curb was hit, the tire was broken off and collision sensor got broken as well. I took it to the shop and State Farm refused to cover the repair, they only covered partial. The shop been dealing with them for over a month and they are unresponsive. They lost all the emails and everything the shop sent to them. The shop said they never dealt with such a bad insurance company like State Farm who don't respect or care for their customers. My agent Lidia Mazun who I've known for 20 years was unhelpful and unwilling to take time to help. As well as every agent I've spoken with. They were all so rude and unprofessional. They never do what needs to be done, they never call you back and they never have any supervisor or manager available. They caused me and my kids pain and suffering because I can't get my car back and due to health reasons I can't go to the doctor or take my 8 month old baby to her doctor appointments either. It's been very miserable experience and very stressful. I wanted to take the time to put this review to save other people from being scammed and suffer from State Farm."

"We had a very bad experience with this office managed by Lidia and State Farm in general. We have been customers with Lidia/state farm for about 20 years, never been in a car accident before, always paid our insurance bills and never late. We have 5 cars and a house insured through State farm. This last month we got into an accident where a curb was hit. Our first accident EVER! The wheel broke and the shock triggered the collision sensor. The car been in the shop for over a month and has been ready for pick up but State Farm is giving us the worse experience. They are arguing about covering the sensor and not all payments were made. What's even worse is that every time we call we get a different person who has no clue whats happening. Lack of communication, poor customer service, not helping customers, and not covering all repairs when we have full coverage. This company is scam, hiring bunch of sharks to pay customers the least amount as possible. We are filing a BBB complaint and are seeking legal action for this shady practice. DO YOURSELF A FAVOR AND STAY AWAY FROM STATE FARM AND LIDIA'S OFFICE SPECIFICALLY! THEY ARE NOT ON YOUR SIDE!"